Sales Leadership and Revenue Growth Expert
A visionary sales leader with a track record of driving substantial revenue growth and cultivating new accounts, adept at integrating acquired functions into high-performance teams and optimizing customer engagement strategies for market penetration.
NICHOLAS MILNE
- Director of Sales
- VP of Sales
- National Sales
- International Sales
Top-performing sales leader with deep expertise in global sales leadership, cross-functional team management, and multimillion-dollar account generation. Proven success in delivering substantial revenue growth and cultivating new accounts for future market penetration. Expertise in integrating acquired sales and account management functions into strong, high-performance teams. Creative, dedicated, and systematic, with excellent decision-making, teamwork, and communication skills.
Exceptional record of leading a team of sales professionals, setting an example of excellence. Recognized on multiple occasions as a top performer who drives remarkable business growth. Talented culture builder and problem-solver with proven ability to dynamically lead sales in strategic and complex business and selling environments. Passionate about executing strategies to optimize customer experience and engagement.
Currently located in Davenport, FL / Gibbstown, NJ
Open to travel, remote, hybrid & on-site.
My Experience
PODS January 2021-Present
Cultivated client relationships transforming a $2 million portfolio into a $20 million industry-leading powerhouse. Established a dedicated internal team, created strategic multi-year contracts, reinforced partnerships, and enhancement of performance, resulting in remarkable revenue growth, the acquisition of a long-term account, and an increase in profit margins to 40%.
RWS 3/19 - 9/20
Commanded the revitalization of the national sales and operations team, overseeing all aspects of sales and marketing and setting strategic goals. Developed sales teams, launched internet marketing strategies, and achieved the largest single multi-year sale in the company’s history, exceeding $100 million. Full P&L responsibility including head count and company profit lines. Responable for board presentations for both in field sales and call center.
Dickies - 9/13- 3/19
Over a transformative five-year tenure with Dickies, I spearheaded efforts to revitalize national sales across the United States and Canada, successfully reversing a trend of significant revenue decline. My strategic approach involved a deep dive into sales analytics, leading to the implementation of targeted sales strategies and key performance indicators (KPIs) that significantly enhanced revenue and profit margins across all product lines. My contributions were recognized with the esteemed “Company Excellence” award for four consecutive years (2014-2017)
Cornerstone 9/11-8/13
Developed a national sales and operations team and implemented turnaround strategy to achieve better results and expand to areas of new revenue. Stabilized and increased sales results and employee morale by redesigning territories, optimizing call scripts, and instituting weekly and daily activity with all representatives. Held full profit and loss (P&L) authority for $100M and territory responsibility for the United States. Developed and implemented full training program to enhance customer experience through inbound customer service department. Provided on-site mentoring and appointment visits with sales representatives, established sales goals and incentives, ran full profitability analysis, and presented sales results to board monthly.
Results
$23M
$23M
$150K
$150K
$22.6M
$22.6M
My Expertise
- Sales Strategy
- Account Management
- Territory Management
- Resource Optimization
- Account Penetration
- Strategic Planning
- New Verticals Capture
- Business Process Development
- Sales Leadership Development
- Data Analysis
- Client Retention
- Product Knowledge
- Trust Establishment
- Program Initiative
- Best Practices Implementation
- Client Relationship Building
- Business Process Development
- Targeted Opportunity Identification
(BA) Criminal Justice
(BS) Psychology
Q: Why did you choose your profession?
A: I chose a career in sales due to my deep-seated interest in psychology and a genuine passion for helping people. My people skills has provided me with a unique perspective on human behavior and needs, which I find invaluable in the sales environment. This understanding enables me to connect with clients on a more meaningful level, addressing their concerns and providing solutions that truly resonate with their personal or business goals. Problem-solving is a core aspect of my professional enjoyment, especially when it involves understanding and addressing the complex needs of people. Sales offer a dynamic platform where I can apply my problem-solving skills in real-time, tailoring solutions to meet the varied and often intricate requirements of each client.
In the context of ethical persuasion and relationship building, is another facet of sales that I find particularly engaging. It allows me to leverage my psychological insights to foster trust and rapport, which are critical in establishing and maintaining successful business relationships. Ultimately, my passion lies in contributing to the growth and success of businesses. Being in sales provides me with the opportunity to directly influence and assist in the expansion and prosperity of the organizations I work with. This alignment of my professional skills and personal satisfaction is why I am deeply committed to and enthusiastic about my career in sales.
Q: Who is the one person who has done the most to shape you into who you are today? How was the person significant to you?
A: The most significant influence in shaping who I am today comes not from an individual, but from my own experiences, particularly those during my time growing up in a children’s home. These experiences have profoundly impacted my character, beliefs, and motivations. Living in a children’s home presented numerous challenges and hardships. It was a constant struggle, filled with uncertainty and adversity. However, it was in this environment that I learned some of life’s most valuable lessons. The experience taught me the importance of resilience, the value of standing up for what is right, and the power of self-reliance. My time there instilled in me a strong desire to fight for justice and to make positive changes in my life and the lives of others. I learned early on that if something was important to me, it was up to me to fight for it. This understanding has been a driving force behind my determination and perseverance in all aspects of life. The desire to never return to the hardships of my past has been a significant motivator. It pushed me to strive for better, to dream bigger, and to relentlessly pursue my goals. Every success and achievement in my life can be traced back to this fundamental desire to rise above my early life circumstances. Moreover, these experiences have imbued me with empathy and a deep understanding of the struggles faced by others. This empathy has shaped my interactions and my approach to problem-solving, especially in scenarios that require sensitivity and understanding. It is my own journey through and out of the children’s home that has most significantly shaped me into who I am today. The lessons learned, the resilience built, and the aspirations formed in response to these experiences have been the most influential factors in my personal and professional development.
Q: What has been the greatest accomplishment of your life so far? Is there anything you wish to do even better?
A: As a senior leader with three decades of experience, the challenge presented by Hurricane Katrina in 2005 was a significant test of my leadership and strategic thinking. When the storm devastated New Orleans and flooded my account Dupont’s worldwide IT center in August 2005 , it required immediate and innovative action. My approach was to spearhead a team that could swiftly design and implement a solution to mitigate the disruption. We developed a mobile satellite system, a testament to our team’s agility and problem-solving capabilities under immense pressure in less than 10 days. Recognizing the urgency of the situation, we coordinated with the CEO of Verizon to use our private corporate jet, because roads and highways were impassable. This not only demonstrated effective crisis management but also underscored the importance of leveraging corporate partnerships in times of need.
The impact of our actions was substantial. By restoring critical IT functions, we saved Dupont over a million dollars a day, significantly reducing the potential financial fallout from the disaster. This achievement was not just a reflection of technical and operational competence but also of our team’s resilience and dedication. Furthermore, the success of this operation laid the groundwork for a future business opportunity. Our ability to deliver under such challenging circumstances played a key role in my teams at Verizon securing a 750-million-dollar multiyear IT contract with Dupont.|This outcome highlights the intersection of crisis response and strategic business development, illustrating how effective leadership in the face of adversity can create lasting value and forge strong business relationships. As for doing better, I should have negotiated at various companies’ stock or profit sharing.
Q: How would your peers and team members describe your responsiveness as a leader?
A: Peers and team members would likely describe my responsiveness as a leader to be exemplary and deeply personalized. The fact that I have never had an HR complaint against me speaks volumes about my ability to maintain a positive and respectful work environment, attuned to the needs and concerns of my team. This attentive leadership style is further reflected in my turnover rates within the sales team, which stand as a benchmark in the industry, underscoring my effectiveness in fostering a stable, satisfied, and motivated team. Beyond these metrics, my personal commitment to each team member is evident in the details: I make it a point to visit team members in the hospital, a gesture that shows genuine care and concern beyond the professional sphere. My knowledge of everyone’s spouse’s name, along with remembering each team member’s birthday and anniversary, illustrates a leadership style that values personal connections and celebrates individual milestones. This level of personal engagement not only strengthens team bonds but also enhances morale, creating a work environment where each member feels valued and understood.
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